Bimlers Kennel & Cattery Terms & Conditions
Booking with us implies that you have read and agree to Bimlers Terms and Conditions.
Bimlers Pet Boarding Agreement T and C.pdf |
Open Daily - 8am till 10am and 4pm till 5.30pm
Out Of Hours - We are closed !!! this is strictly enforced to comply with our Noise Management Plan and required by Rotorua Lakes Council.
If you have an emergency situation please phone us.
Holidays/Peek Periods - we prefer to look after and accommodate our local clients, we don't take out of town bookings unless you've already been coming to Bimlers during peek periods.
Casual Client Admin Fee $25-$50 - not charged for new local clients But we reserve the right to charge this as required, e.g. first time out of town clients when we have to make multiple follow up toll calls to establish vaccinations etc. This is only charge on the first visit.
10% Long Stay Discount is available upon request If you pet is staying with us for more than 30 days please enquire.
Out Of Hours - We are closed !!! this is strictly enforced to comply with our Noise Management Plan and required by Rotorua Lakes Council.
If you have an emergency situation please phone us.
Holidays/Peek Periods - we prefer to look after and accommodate our local clients, we don't take out of town bookings unless you've already been coming to Bimlers during peek periods.
Casual Client Admin Fee $25-$50 - not charged for new local clients But we reserve the right to charge this as required, e.g. first time out of town clients when we have to make multiple follow up toll calls to establish vaccinations etc. This is only charge on the first visit.
10% Long Stay Discount is available upon request If you pet is staying with us for more than 30 days please enquire.
Arrival & Departures
When arriving please have your dog on a lead and your cat in a cage. If someone other than yourself will be collecting your pet, PLEASE leave us permission to release your pet to another person.
We are open everyday from 8 - 10am and 4 - 5.30pm. Between times allow us time to care for your pets, the facilities and our own family.
The arrival and departure times are limited to reduce the 'excitement' level some dogs display with the arrival of new people, voices and dogs. To maintain a calming environment for all our guests benefit, we like to prevent from happening as much as possible.
We are open everyday from 8 - 10am and 4 - 5.30pm. Between times allow us time to care for your pets, the facilities and our own family.
The arrival and departure times are limited to reduce the 'excitement' level some dogs display with the arrival of new people, voices and dogs. To maintain a calming environment for all our guests benefit, we like to prevent from happening as much as possible.
Christmas, New Years, Easter and Other Major Holiday Periods
A 50% non refundable deposit is required by December 3rd on all Christmas and New Year Bookings,
A $10 daily surcharge applies for Statutory Holidays
Holiday periods can be heavily booked well in advance, (many people book a year in advance) so please don't leave your booking till the last minute, as we may be unable to accommodate your pet.
While the Kennel and Cattery will be in full operation caring for your pets we do not take arrivals or departures on the following days:
Christmas Christmas Eve, Christmas Day, Boxing Day
New Year New Years Eve, New Years Day & Jan 2nd
Easter Weekend Saturday, Sunday (only existing clients)
This is part of our required Noise Management Plan and to maintain as calm an environment as possible for your pets during our fully booked periods.
While the Kennel and Cattery will be in full operation caring for your pets we do not take arrivals or departures on the following days:
Christmas Christmas Eve, Christmas Day, Boxing Day
New Year New Years Eve, New Years Day & Jan 2nd
Easter Weekend Saturday, Sunday (only existing clients)
This is part of our required Noise Management Plan and to maintain as calm an environment as possible for your pets during our fully booked periods.
Please note:
Pets collected before 10am, there is no charge for that day
Pets collected between 4pm and 5.30pm, then the daily rate applies.
We charge a base rate for all pets staying, the difference in rates per dog size equates to the difference in dietary requirements. While some dogs may be medium in height short on leg e.g. corgi's their dietary requirements are more in line with a large dog - we know you'd rather feed your dog a little more than not enough. Likewise an entire male will generally require more than a neutered male of the same breed.
Pets collected before 10am, there is no charge for that day
Pets collected between 4pm and 5.30pm, then the daily rate applies.
We charge a base rate for all pets staying, the difference in rates per dog size equates to the difference in dietary requirements. While some dogs may be medium in height short on leg e.g. corgi's their dietary requirements are more in line with a large dog - we know you'd rather feed your dog a little more than not enough. Likewise an entire male will generally require more than a neutered male of the same breed.
Open Daily
8am - 10am and 4pm - 5.30pm
An answerphone will pick up calls when we are busy with the pets.
Please leave your Name, Phone No and Booking Details and we will confirm your booking asap.
Accommodation for: Cats, Dogs, Rabbits, Birds Fish etc
8am - 10am and 4pm - 5.30pm
An answerphone will pick up calls when we are busy with the pets.
Please leave your Name, Phone No and Booking Details and we will confirm your booking asap.
Accommodation for: Cats, Dogs, Rabbits, Birds Fish etc